Hi, how can we help? Hi, how can we help?

Editing & Cancelling Payments

Can I edit a payment that is pending approval?
No. Pending payments cannot be edited. If a payment contains an error, decline it and create a new payment with the c...
Can the Authorised User who created a payment cancel it before it’s approved?
No. Only the Account Owner or an Authorised User with approval permissions can decline a pending payment.
What happens to pending payments if the payment method is removed?
If the payment method associated with a pending payment is removed, the pending payment is cancelled automatically.
What happens to pending payments if the payee is removed or blocked?
If a payee linked to a pending payment is deleted or blocked, the pending payment is cancelled automatically.