Hi, how can we help? Hi, how can we help?

Payments & Charges

Can I use my points to cover booking and processing fees?
No - booking fees need to be paid by credit card and can't be covered with points. This is standard across most airli...
Why is there a pending charge for a failed booking?
This is an authorisation hold used to verify your funds. If the booking fails with the supplier, TravelHub voids the ...
Can I use multiple credit cards for one reservation?
No, paying with multiple credit or debit cards is currently unsupported on TravelHub.
Is my payment information secure?
Yes. TravelHub complies with PCI Regulations by using tokenisation, meaning TravelHub never stores your full card num...